Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

No substitutions  - Is an option in the order process.  If we have any availability issues we will contact you to see how you would like to proceed.  We work with a pershiable and seasonal products, and have hundreds of choices on our web page.  In many smaller communities the flower shops can not support or access some items. We apprecaite your understanding and that is why your e-mail address and contact phone number are so important.