Substitution Policy

Sometimes a flower in your arrangement isn't available in the quality we'd send, so we substitute something similar in style, theme and color, at equal value. Substitutions are typically made without notice. If a particular flower or color is essential — a specific rose for an anniversary, white lilies for a service — tell us when you order and we'll confirm what we can do. Prefer no substitutions at all? Choose that option when you order, and if we have an availability issue we'll contact you to decide how to proceed.

What Customers Say

The Goldenberryz

Tiger Lily knocked it out of the park for our wedding. Can't thank them enough for bringing our vision to life, and making our outdoor venue as beautiful as we could imagine. Would give more than 5 stars if possible - incredibly grateful for their team, their quality. (Not to mention, all the other flowers we've got from Tiger Lily in the past have been tremendous as well - every occasion!)

TheMoomba2008

I want to thank Tiger Lilly Floral for the beautiful spray of rose and orchids they did for my mom Geraldine Rose Cultrona's funeral. Absolutely stunning job! They delivered to the church on time. I highly recommend the professionalism of this floral shop.

Rosemarie P.

Excellent customer service! They created this beautiful arrangement same day. Thank you for saving our boss' going away party. Will definitely recommend!

Edwin A.

Placed an order and within three hours the flowers were delivered! Communication was incredibly fast - quick email responses, real updates throughout the process, and seamless checkout through Shop Pay and Apple Wallet. I even forgot to include a message at first, but their team helped me add it after the order was placed. The arrangement was absolutely beautiful and the whole experience was smooth from start to finish. Highly recommend!

Jaimee A.

Tiger Lily has amazing customer service and offers so many quality items and beautiful floral arrangements. This time I ordered the balloon bouquet and adult snack gift basket, both were super cute!

Carol G.

I’m so impressed with this florist! Every bouquet is fresh, vibrant, and beautifully arranged. The staff are friendly, helpful, and make choosing the perfect flowers easy. Delivery was prompt and the presentation was flawless. I’ve never been disappointed and will definitely keep returning for all special occasions. Highly recommend for anyone wanting stunning, high-quality flowers!

Bibi

The flowers are gorgeous. Upon pickup I thought the bouquet look amazing but the next day when I came to check up on them I noticed the flowers grew in size and were blooming which made it all the more special and beautiful.

Eden H.

Tiger Lily staff is always friendly and provides the best products!! My go-to local florist! This time around I ordered a mixed floral arrangement, a small balloon bouquet and bath bomb for my mom's birthday. I literally gasped when I saw how pretty everything were. Who ever knew a bath treat goes well flowers and balloons? The best combination of gifts to surprise your loved ones with! Thank you again Tiger Lily!😊

Dacia S.

Stopped by today to buy flowers for a friend’s birthday - I did not realize how expensive flowers bouquets are! (But now I understand why!) Adam & Tracy were beyond helpful & worked with my budget! They put together a beautiful arrangement for me!